Reference

Your Privacy Policy at baru01

We keep your account details, device signals, and payment traces in one place so you can check what we store and why.

DANAOVOGoPayQRIS
baru01 Your Privacy Policy at baru01
HELP ROUTE

Where You Send Privacy Requests

If you want to check, change, or close a data request, we answer through live chat, WhatsApp, and email from 09:00-21:00 WIB every day. We use the same channel to confirm the email on file, the phone number tied to the account, and the last wallet route you used, so we only touch the records that belong to you. For urgent lock-outs, send the message from the registered address.

Team online

Live chat

Open live chat from the footer and tell us the email on file. We route privacy requests inside the 09:00-21:00 WIB window, then confirm what we need before any edit.

WhatsApp

Message us on WhatsApp with the registered phone number and your last login date. That lets us match the request to the right account file without asking for extra details.

Email

Send a clear email from the address linked to your account, and list the change you want. We reply with the exact verification step before we touch any record.

DATA CARE

How We Handle Your Records

We keep the policy simple: collect less, match requests carefully, and let you control the contact route.

Data We Keep

We keep account name, email, phone number, device type, browser signals, and payment references from DANA, OVO, GoPay, and QRIS…

Cookie Use

Our cookies remember login state, language choice, and session timing.

Account Security

When you ask for an edit, we compare the request with the latest login route and the contact on file.

Record Retention

We keep records only as long as needed for account handling, wallet matching, dispute checks, and legal duties that apply…

Change Requests

Tell us exactly what should change, whether it is a phone number, email, or cookie preference, and we will check…

Contact Path

For privacy help, use live chat, WhatsApp, or email and include the registered address, your name on the account, and…

Privacy Questions We Hear Most

If you need to check a record, update your contact detail, or ask how we use cookies, the same support routes apply. We verify the account through the registered email or phone before making any change, and we only handle requests where local law allows. That keeps the process clear for you while keeping the record trail tied to the right account.

We keep the account name, email, phone number, device type, browser signals, and the wallet route you use so we can confirm requests and match the right record set without asking for more than we need.

Those records help us match payment actions, confirm the account that sent the request, and trace timing when you ask about a change. We keep them only for account handling, checks, and duties that apply to us.

Our cookies store login state, language choice, and session timing. On Android Chrome, iPhone Safari, and desktop Chrome, they help us keep your account path stable while you move between devices or return later.

Yes. Send the request from the registered email or confirmed WhatsApp number, say exactly what should change, and we will verify the account before we edit anything tied to your records.

We keep records only for as long as needed for account handling, wallet matching, security checks, and legal duties. After that, we remove or anonymise them where the law lets us.

Use live chat, WhatsApp, or email and include your account name, registered contact, and the latest wallet route. We use those details to reach the right record set and answer with the next step.

Yes. Access and eligibility depend on local law, and the site is available only where local law permits. If a rule blocks a request, we will not process it.